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We're not just bankers; we're neighbors.

LEARN MORE about what matters to us

About Us

We know banking. And we know your community. We’re not just bankers; we’re neighbors.

There’s an advantage to banking local. Here’s how we’re different, and it’s not just our 165-plus years of perspective:

Graphic of two hands shaking. Commitment.Commitment: Forward-looking and technology-minded, we’re driven to provide you with the best experience.

Graphic of two conversation bubbles. Collaboration.Collaboration: As a full-service bank, we combine banking with the largest locally-based wealth management team and our partners at Upstate Agency, LLC for insurance, part of the Arrow family of companies.

Care: We’re customer-minded and responsive. Plus, you have direct access to our local team and leadership, all located in the “518.”

Graphic of the Earth with a heart on it. Community.Community: It’s hard to top our commitment to our communities. We support hundreds of organizations that make this region a great place to live and work, through dollars, hours and partnerships.

Our History

Since 1851, we have been serving this region and helping our neighbors achieve their financial goals. We're the oldest corporation in Warren County, New York, and we're proud to serve as a cornerstone in the community through charitable giving and unmatched volunteerism .

Headquartered in Glens Falls, New York, we serve Warren, Washington, northern Saratoga, Essex and Clinton counties through 29 offices.

As a full-service commercial bank, we offer a broad range of financial services, including:

  • Online and mobile banking
  • Consumer and commercial loans
  • Trust and retirement services
  • Money market and deposit accounts
  • Wealth management
  • Insurance services

 You can rely on our expert staff for sound advice and quality customer service. Call us or visit an office today to find out what we can do for you.

Awards and Recognition

Our bank is committed to providing excellent customer service and supporting the communities we serve. We are proud to be recognized for our efforts. Here are our most recent awards:

2020

  • Ranked 59th on Bank Director magazine's annual "Bank Performance Scorecard"
  • Voted No. 1 Bank and No. 1 Mortgage Company by Post-Star readers in the Best of the Region guide
  • Recipient of BauerFinancial 5-Star rating

2019

  • Ranked 34th on American Banker magazine’s list of top mid-tier banks*
  • First place for Community Contribution in the Capital Region by American Business Media and Banking New York magazine
  • Voted No. 1 Bank and No. 1 Mortgage Company by Post-Star readers in the Best of the Region guide
  • Seifried & Brew Top 15th Performer
  • Ranked 59th on Bank Director magazine's annual "Bank Performance Scorecard"*
  • Recipient of BauerFinancial 5-Star rating

2018

  • Voted No. 1 Bank in Press-Republican Reader's Choice Awards
  • Ranked 31st on American Banker magazine’s list of top mid-tier banks*
  • Recipient of BauerFinancial 5-Star rating
  • Seifried & Brew Top 15th Performer

 

*Awarded to Arrow Financial Corporation, our parent company.